They never answer the damn phone...
Not only did they save me money, but I have more coverage than before. I would highly recommend going to premier shield insurance to friends and family for all their insurance needs
It's amazing how some customer's think the world revolves around them! At Premier Shield Insurance, I've never received anything less than excellent care and handle. Fortunately, I do know how insurance works so I understand the game the carriers and other agencies made which they confirmed for me while I was going through the process of switching my insurance. They always look out for my best interest and I'm proud to be a customer of them for the last year. I highly recommend this agency to anyone who is having issues with their current agent or carrier.
While their rates were competitive, I'm really disappointed with their customer care. I had situations where one of their agents said they'll call me back on a specific day and time and never did, and I had to chase them, and 3 days after I cancelled my policy, my premium was deducted from my account and the refund was then sent to the wrong address.
Excellent company! John Tozer has excellent customer service skills and gets the best prices. Will definitely be recommending them to everyone.
Premier Shield Insurance is a US Insurance Agency based in Auburn, Massachusetts. Premier Shield Insurance is located at 714 Southbridge St, Auburn, MA 01501, USA.
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