I am so upset with the company changing the Waterford, Ct store to an outlet store. I have always looked online to see what was new and then go to the store and now I am unable to do that. The outlets do not have the same clothing which is a huge turnoff for me. I'm not sure I'll continue to shop there anymore. If I wanted outlet clothing I would go to the outlets.
I just recently visited the New York and Co store in the Auburn mall and to no surprise, the customer service was atrocious. Today it was a blonde women who was extremely rude to me after I had asked for help finding sizes. From her facial expression to her tone of voice, after speaking with her I did not want to shop in this store again. I have only shoped in this store, in this particular mall about three times. All three times was a bad experience. I will not be shopping here again.
New York Company is a US Shoe Store based in Auburn, Massachusetts. New York Company is located at Auburn Mall, 385 Southbridge St, Auburn, MA 01501, USA.
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