Friendly and courteous staff. Particularly Dan and RJ the 2 representatives I dealt with. Amazed how quick and convenient my appointment for my 4 Firestone AS and an alignment upon making an appointment, had me in and out in 40 minutes. When I go to buy tired next year I am definitely returning here!
Great experience! Was able to get my oil change with no problems. They even matched a competitor's coupon. The staff are friendly and knowledgeable. Saturdays can be a bit busy. I recommend you set an appointment versus walking in.
Great customer service! Love working with these guys. They always treat me with respect and care about giving me what I need at reasonable prices!
I have to say, I was incredibly impressed with their honesty. My car had a bad steering leak, and I incorrectly assumed it was my rack and pinion (because there were other problems) I told them this up front when I brought my car in. They had every opportunity to take advantage of me, and despite my knowledge of vehicles would have been successful. Instead, it was just a hose that they didn't even get to fix. They we're honest, even at the cost of a large repair job. Any business that operates with honesty and integrity should be known, so I feel that this needs to be more than a short review.
I was able to take my car and fix the problem myself that day for about $20 worth of hose, clamps and some elbow grease. They may have lost that job, but they gained a new loyal customer. If you need work done, I recommend this place.
Garret (?) Was so helpful with putting air in my tire at closing time that I went the next night and bought my new tires I needed. They we're busy so it did take longer than they said it would but the good service was worth it.
Firestone Complete Auto Care is a US Car Repair based in Auburn, Massachusetts. Firestone Complete Auto Care is located at 450 Southbridge St, Auburn, MA 01501, USA.
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