And the true test of any auto body repair - it looks like nothing ever happened.
Cant say enough of this plave dave and chris are great service representatives ... went there to trouble shoot shoty work from another place and they fixed it professioinally and accurately. Thank you very much .... highly recommend them for all your automotive needs
The service has been excellent every time that I get work done. The staff that we have dealt with are all friendly. Chelsea from the tire department was especially helpful in selecting the proper tires without buying the most expensive one they had. They really look out for the well being of each customer. My wife has had similar experiences.
Fantastic experience! Very professional. They went out of there way to make sure that I was happy at every step. The pricing, communication, flexibility and repairs were all above and beyond. I could hardly believe that the entire process was as easy as it was. This is the place to go! I will be bringing my car here for all future repairs and maintenance.
AWESOME experience! Fuller's of Auburn was recommended to me by my insurance company after I struck a deer on 395. It was an upsetting and emotional experience, not to mention disappointing considering I've only had this truck for a year.
Josh Fuller was there to greet me and walked me through every step of the process. He made the service very personal and answered any questions I had. Willie was great at communicating timelines. My truck was ready a day earlier than originally promised, which was impressive given the Christmas and New Years holidays.
I could not be happier with the service that I was provided and the quality of work!
Went in in a Friday afternoon to make an estimate appointment before having my recently crunched rear bumper fixed. I made the appointment for the following week (as I had expected) but as I was leaving Josh Fuller knocked on my window noticing the damage and told me to come right in yo his ofgicr. Within 15 minutes he reviewed the quote from the insurance company, explained the process, gave me a rental and had me on my way. He also took out the baby car seat bases for me that i had never been able to figure out (I've since learned how). They handled billing the insurance company for both the rental and some additional unoticed damage beneath the bumper and made the entire process 100% hassle free. I'm sure my timing just worked well when they took my car in immediately (stuff like that never works in my favor and may never again) but I can't recall the last time I visited any business that went out of their way to make a customer feel THAT appreciated. Based on the # of people in the waiting room, it's not like they were hurting for the business either. The finished work is flawless, cost exactly what the appraisal quoted, and while waiting for my parts to arrive they completed a full tune up that I had also requested adding no extra time. I can't say enough great things about this experience and without question I will be going back here for everything my car needs. My wife's family has been going here for years and for some reason I always felt the need to have my car serviced by the dealer but Josh and his team certainly changed my thinking.
All I can say is this place is the closest you can get to "white glove" treatment every step of the process. They have a Geico insurance adjuster on-site, an Enterprise car rental on-site - it truly is one-stop shopping for all of your auto body needs!
Fuller S Of Auburn Automotive Tire Center is a US Car Repair based in Auburn, Massachusetts. Fuller S Of Auburn Automotive Tire Center is located at 505 Washington St, Auburn, MA 01501, USA.
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